Privacy Policy

Last updated: October 2026

Say you fill in a short form about a musty closet and a stained corner. Before you press send, you may wonder where those details end up. This policy explains it. It covers how Herobad Mold Help ("we", "us") gathers, uses and shares information when you visit herobad.living, call the phone number shown here or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. If you submit a form or place a call, we may collect your name, phone number, email address, location and a description of the mold problem in your home.

Other details arrive on their own as you browse. These can include your IP address, your browser and device type, the pages you open and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use It

We use what we gather to:

• Match you with an independent mold inspection or remediation provider that serves your area
• Pass your request to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Meet legal duties and guard against fraud or misuse

We do not want medical information. Please leave it out of forms and messages.

Who Else Sees It

Herobad Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners, so they can get in touch about it. Those providers are separate businesses with their own privacy practices.

We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may disclose information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. Turning them off may change how parts of the site work.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To ask, email contact@herobad.living. We may need to confirm who you are before we act on your request.

Security and How Long We Keep Data

We use reasonable safeguards to protect your information. Still, no way of storing or sending data is completely secure. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the latest change.

Get in Touch

Questions about this policy? Email contact@herobad.living.